AUTOPEDIA™: InterQuote-RFP™ Testimonials

SATISFIED CUSTOMERS

     I never used AUTOPEDIA before.  I don't like to give my name & address
out over the Internet, but I did and this time I'm glad.  I have been
searching for a truck for a few weeks, went to some dealers to see what
type of truck I wanted.  Well most of the dealers tried to sell me
something other than what I wanted.
     This is how easy it was.  I filled out the inquiry from AUTOPEDIA got
a response from Marshall the next day he lined me up with a Ford dealer. 
The Ford contact called me, and we setup a meeting.  The Ford contact sat
at his computer while I looked at the brochure and told him the options I
wanted,  he typed in the options and gave me a price.  Then we
changed/added options and again I had another price.  All I had to do is
decide on what price I wanted.  The Ford contact said look over the options
and call him back if I wanted the truck.
     A few days later I went to AutoLand well he tried to sell me something
else and their price for the same truck was higher.
     I also used Auto-by-Tel and the dealer contact tried to sell me a
truck that I did not want, and never followed up with the information I
requested.

All I would say it I would do it again. No hassle, No pressure

Thanks Marshall and AUTOPEDIA

D. Vidakovich

Thanks for putting a fire under some of these dealerships for me. I've
already spoken to one in Oxford, PA (Country Chrysler, Plymouth,
Dodge,etc.), and I am planning on buying a car from them tomorrow morning.
Talk about fast results!!!  They called on Wednesday afternoon, faxed me two
dealer invoices ($200 for dealer profit), and now I'll be picking up the car
tomorrow.  The best part of this entire process is that they're located only
15-20 minutes from where I live.

Needless to say, I'm VERY impressed with Autopedia. After having dealt with
other "internet car buyer services," (who seem to be all talk and no
action)--yours is by far the most proactive service on the internet. I'd 
like to thank you personally for your time and effort on my behalf--I truly 
appreciate it.

G.P. Marcano

I picked up my new car on Saturday and am very pleased.  The car looks
and runs great (so far)!   The service that was given to me was
excellent and the transaction went as smooth and easy as one could
possibly imagine.  I felt and was given no pressure to purchase anything
else (i.e. alarm system, undercoating, extended warranty) unless I
requested it.  Thank you for all your work and guidance in helping me
purchase the Malibu LS.  I don't think I could have had such a pleasant
experience without your help.  I would strongly recommend Franchini to
other area buyers looking to purchase a Chevrolet.   And, naturally
without hesitation, I will also recommend other people I know to contact
Autopedia to assist them in buying their next new car. :-)

Best regards,
S. Komanesky

I purchased the Toyota Avalon as you directed. Toyota dealers are tough.
The deal you directed me was better than I got from any other brokers. I
paid $22,000 for the basic Avalon XL with a single CD player.

Thanks for your help...Rudy

I bought 740i from Peter Pan BMW in San Mateo. The Sales person's name
was Scott Branan and he was very good. I paid 1400 dollars over the 
Invoice and the car came with the option of DSP stereo. I think the whoe 
package including tax and registration, etc. was  about $ 63500. 
It was paid by Cash.

The date was March 15th. and I picked up the car on March 17th.
I tried other dealers but the Peter pan was the best aand had the most
stock. Thanks for your service. I would be happy to recommend your
service to my friends.

Best regards,
Y. Kim 
Los Altos Hills

I am very happy to report that I am now the proud owner of a beautiful Range
Rover.

Thanks to Mission Viejo Land Rover and the quality service of Ken Wright and
Tony Baumgartner who assisted me in the sale; not to forget the help of
Autopedia and you, Marshall. The quick and directive response provided me a
superior car buying experience; one I would highly recommend to friends and
family. 

Thank you and continued success.

Kindly Yours,
I. Delgado

We talked to Jim Hutson at Karl Malone Toyota.  Thanks to you, we worked a
deal  on the 4runner we wanted for $1000 over invoice.  The 4runner we chose did
not exist on their lot, and so it will be shipped from another dealer in Arizona.  We
expect delivery to take place within the next 2-3 weeks.  We'll send you another message
when we take delivery.  

Thanks for all your efforts!  We'll be sure and recommend Autopedia to our 
friends.  Other people we know who have bought Toyota 4runners found that
dealers weren't especially willing to work with them on price, probably because
there's plenty of demand out there, so we're extremely pleased we got what we wanted for a
good price.  We are also extremely pleased we got a good price AND avoided all the
dealer games they expect you to play when you set foot on their lot.  

M. Renaud

I got the truck at the Dealer in Pittsburg that you told me about.I got 
it for 300 over dealer cost they have been very nice.I am expecting it 
to come in any day. I ordered it on the 12th of November. I have told 
several of my friends about the way you helped me and expect you will 
hear from several people in Tyler before long.

Thanks again and when I get ready to get my wife a new car I will 
be checking with you again myself.
 
J. Greenwell

I purchased a 1997 Ford F-150 Supercab Lariat 4WD from Robin Thompson at 
Walker Ford in Clearwater Florida a day or two after you referred me to 
him. (Actually, I had to order it because the exact vehicle I wanted was 
not on the lot--I'm expecting devlivery in late March/early April.)  I 
paid $200 over Dealer Invoice for the vehicle, over $5500 under MSRP. I 
don't have the exact number in front of me at the moment, or I'd give it 
to you (the other two stick out in my mind).

Overall, I'd say I was pleased and would refer any of my friends to your 
service.

Regards,
J. Haller

I apologize about being so long on the thank you note, but your service
is greatly appreciated.  Because of you and your company we were
actually able to buy our minivan at $200 dollars below their actual
cost.  

My wife said you wanted a honest opinion of the dealer.  Here it is.

The sales manager called and said he could get it at $200 dollars over
their cost.  He then passed us off to the person we had first talked to
when we looked at minivans for the first time.  After about 2 hours of
telephone negotiation we realized that the van that we had discussed
didn't exist and we would have to order one.  A dealer then called from
Neosho and said he had exactly what we were looking for, but after
further discussion he wasn't exactly sure.  We wound up getting a few
options and upgrades that we hadn't intended to purchase such as the
luxary wheels, and two tone paint package.  However that was all they
had in stock.  By the time the negotiations were over we finished at
$200 dollars below their price.  I'm not sure if she made a mistake, if
she did we didn't bring it to her attention.  Our sheet of options
matched exactly with hers and we came out at $200 below.  

I would recommend the sales lady her name is Sheryl Sullenger, however
the dealer never checked to see what exactly we wanted and blindly said
yes he had it.  Over all I have been pleased.  Thanks for all the help
Marshall.  I've already recommended you and Autopedia to several other
people.

Sincerely,
J. Welborn

I bought one on Dec 24 last year from Randy Kuehl Honda cars in Cedar 
Rapids which you introduced to me. It was Honda Civic LX model with 
standard option. I paid $14,594 for only car and $15418.70 in total. 

When I visited there, Walter, sales manager, explained about car and 
price frankly and kindly. So, I don't need to negotiate with him because 
he was so honest about invoice price and margin. I really think I bought 
one at suitable price without time consuming research and negotiating.

However, I want to really appreciate for your help. It really helped me 
to save my time and to buy at a suitable price.


Thank you very much and I wish you will have a happy new year.

Y.S. Kim

I bought a Nissan 240 SX SE for $21,500.00 at Capitol Nissan in San Jose.

The sales experience  was excellent. The day I bought the car, I was in and 
out in about 1.5 hrs. I had one minor issue with the after sales support, but it was 
insignificant: ....No problem. I still gave the sales rep an excellent rating on the company 
quality control questionnaire.

N. Pineda

Thank you very much for getting back to me so quickly.  I am very impressed
with your service and the quote you got me from this dealer.  However, I do
not want to buy this car for several reasons.

First, I had seen this car several weeks ago.  I had asked the salesperson
(Nick) a quote.  He said his manager is busy and would call me and let me
know the price.  He then calls the next day saying that his manager says he
can not give me the price over the telephone and I have to go back there in
order to get a quote.  I was very upset and wanted to speak to the manager.
Obviously he was busy!.  I aked him to ask the manager to give me a call. I
never heard from him until today.  I do not think that this is a good
customer service.

Second, the interior of the car is black or quartz which is a dark color for
me.  Also the color of the car I am getting is Cashmere beige, my first choice.

Third, I am a professor, teaching business management.  I do not feel
ethically right to go back on an agreement after giving a deposit, although
I know I can get my deposit back.

Although I am paying more than the price you quoted, I would stay with my
present choice.  As I said, I am very impressed with your excellent service,
and it is much better than Auto By Tel in many diffrent ways.  I would
recommend your service to my friends and students.

Thanks again.  Sorry, I could not make use of your referral.

Professor Sal A.
Binghamton, NY

I leased the sebring convertible from Ramsey Chrysler.
THANKYOU for the great service.

L. Passannante

Per our phone conversation, I'd like to reiterate how grateful I am 
for all your help, and for making leasing a new car so easy.

I took your advice and dealt only with Satich Chand.  There was no 
dispute over the price you'd negotiated for me, leaving nothing more 
to do than select a color and decide on the best financing. Satich was 
very helpful in that regard, explaining the different terms of both 
financing and leasing. The dealership gave me what I considered to be 
a generous amount as a trade-in, and Satich took time to go over the 
warranty and maintenance schedule.

I am certainly eager to pass such a positive experience along to 
others, and think that as this approach becomes more popular, 
dealerships may be forced to change their approaches to selling cars.

The bottom line is that I ended up with a brand new Toyota Corolla VE 
4-door at a great price and with no hassle.  Thanks again, Marshall.
You turned an experience I'd been dreading into one that was incredibly
easy.

Sincerely,

B. Fisher

Used the service. Bought the car. $2000 off sticker, $300 over invoice.
Thanks Marshall for making it happen. A painless car buying experience.

D. Mitchell
Washington, DC

Good news!  I ended up buying a car from Aaron Hamblin at Pacific Coast 
Volvo in Santa Cruz. After talking extensively with both Aaron and John 
Zambetti of Smythe Volvo (on separate occasions), we settled on a new 98 
S70 T-5.  It was a little more than we planned on spending, but Aaron came
down alot.  Out the door we paid $34500.  Both Aaron and John were very 
helpful and they both worked very hard to earn our business, unfortunately 
for John, his car was a demo vs. Aaron's brand new car, plus there was a 
$2000 dealer incentive on "new" 98's.  The bottom line was, the new car
came out over $1000 less than the demo.  Never the less, I would not 
hesitate to recommend that someone looking for a new Volvo talk to either 
of these two gentlemen.

The whole car buying experience has been very easy.  The fact that we
already knew what we wanted and had driven examples and shopped around,
laid the ground work.  Using the Autopedia web-site was straight forward,
though I must admit I never thought I'd end up buying a new car this way.
Marshall set me up with two dealer representatives within days, both of
which had pretty good offers up front.  He said that the dealerships and
representatives that he dealt with (and would set me up with), would be
able to get me the best price without the normal hassles that are associated 
with car buying.  He was right, after wheeling and dealing and what I thought
was concluding that a used vehicle was the only way I could go (price wise),
an offer came back too good to turn down.  It was never even necessary to set foot
in either dealership until the deal was done. Autopedia and Pacific Coast Volvo
definitely saved me time and money, alot of money.
Thanks again,

C Shipley

Hi,

I did buy from this dealer.  I got a better quote (by about $500) 
than AutoByTel and the dealer I was working with was just much nicer.  

I did not buy the car quoted, but a ordered a similar car, and still
got a good deal.

I also gave a favorable report on your service on the E46 message
board (I think it's www.bimmer.org).

Thanks,

G. Toomajanian

Believe it or not, I have never bought a new car before...and I
was dreading it!! A friend of mine found your service on the Internet
and we began exploring my options.  Once I decided what I wanted and
submitted it to you guys with a radius that I was willing to travel to
pick up my car - the bids started rolling in!! Everyone dealer I talked
to was very pleasant and answered all my questions.  Of course, my
decision was made by A) what I wanted and B) the lowest quote.  It was
SIMPLE!!!  I have told everyone "This is the way to go..."  All the hard
work is done for you.  All you do is set the deal and then go pick up
your car.

By the way...I LOVE THE CAR!!!!  (and the fact that it was so
simple to purchase, for what I feel like was an excellent price, makes
it all that much more enjoyable;-)  You guys are doing and awesome job -
keep it up!!!

L Nelson

I have ordered my 323i from John Shafer at Cutter BMW, and anticipate
delivery in March. Dealing directly with John went very smoothly (much 
better to deal with the head honcho). He sweetened his offer to $1300 
over invoice (the real invoice without any of the advertising or 
training stuff), plus he added a set of mats.  This is effectively 
$1200 over invoice -- close enough to my target price of $1000.

Thank you very much for your help. In parallel I was shopping all the 
20 dealers in Southern Cal (by fax), John gave me easily the best 
initial offer. So far I am very happy with my experience of Autopedia 
and Cutter motors. I anticipate the whole deal will go the same way. 
Much better than Autobytel, whose dealer (Long Beach) has yet to contact me!

L J Lewins

I managed to make my purchase of a Civic from Larry Hopkins Honda on
Friday. Although I was unable to speak to the fleet manager at the time, I
was still helped very well by Felix, one of the sales representatives.
Buying the car was a very smooth and easy process. 

Also, on Friday I received many calls from the other dealers who you had
contacted. I was not able to call all of them back, but it was excellent to
see that Autopedia had arranged everything for me. I am very impressed that
I was able to receive so many realistic quotes from Autopedia. I will
definetely recommend this service to any of my friends who will be looking
to purchase a new car. Thanks Marshall!

best regards,
R. Hsieh

Thanks so much for your usual excellent service. This time you outdid yourself
what with us needing a new car so quickly.  At any rate, we saw Adam Barnick
at Dick Gidron Ford this afternoon and closed a deal on the 1998 Wedgewood
blue Explorer that you let us know about. 

We ended up leasing it as before. Mr. Barnick is an excellent person to do 
business with. He's straight as an arrow and works things out very efficiently, 
very quickly. He certainly knows his business!

Thanks again for your help.  It's a pleasure to do business with you and
you'll probably hear from us again in the Spring when we may buy another car!

D. Kirschstein

I bought the car on Saturday from Reeves in Tampa. They had the color I
preferred and the best price.  The salesperson assigned
to me, Rick Marsh, was prepared for me when I arrived on Saturday.
He was very friendly and handled the completion of the sale well.

I also spoke at length with Victor Licata at Lindell. He followed up with
me today as well just in case my deal with Reeves did not go through. It
was also pleasant working with Victor.

Your service is great!  This has been my most relaxing automobile   
purchase in my life.  I will never do it the "other way" again.

Vivian

Thanks for the great service that you provided through Autopedia.  It made 
buying my Honda a pleasant experience.  Buying through the net seems to 
bypass the hard work of trying to beat professional car salesmen at their 
own game.  

I tried 4 services on the net and yours provided the best price.  But 
what really put Autopedia above the others was the personal service that 
I received.  You will hear from me when I buy my next car.

Thank Again,
E. Isaacs

Finding Autopedia on the "NET" was one of the best car buying experiences
that has ever happened to me!!  Everyone knows how stressful
buying a new car can be but Autopedia  took the stress out of buying.
All the "footwork" was done for me.  No hassle with salesmen,  no going
from dealer to dealer trying to get the best price and still not being
sure I did,  this was all done for me by Autopedia.  I'm even twice as
excited because last year I bought my daughter a car and I was treated
the same way this year when I bought my new car.  I've told everyone I
know about your excellent service.  I hope to be talking to you in the
future.

THANK YOU!!!

A. J. Bednar

Done Deal!! Went last night and took it home. Get this - it's the SAME car
(THE CAR) I saw at Stevens Creek that was "sold". They said it was a dealer
trade or whatever the terminology is that's used - and it came over from
Stevens Creek!! I got the car I wanted......at $16,300 after the
rebate.Unbelievable! Fred was FANTASTIC to work with. I do and will
recommend Autopedia and Fred @ Capitol Nissan to anybody looking for a
painless way to buy a car. Thanks again Marshall - you're the man.... :)

Best Regards,
B. Neill

I'd like to  take a moment to express my appreciation for all the 
assistance you and your company offered while shopping for a new car. 
My decision to buy a new Toyota Camry was also based on consumer 
information I received from you.

I found Autopedia to be a very high service oriented company with 
excellent customer representatives as yourself in assisting with what 
can be to most consumers a "stressful" purchase.

May you continue to assist all car buyers with such great and excellent
expertise. The excellent customer service I received by you exceeded
all my expectations.

Thanks again and Happy Holidays.
E. Aragon

Just thought I'd "E" you and say thanks for all the help, my wife went
this weekend to see JEFF BENARD at Fremont Honda and what a "DEAL" I can
honestly say that this man would haved danced if I told him to in order
to close this deal, he was the most level minded bottom line sales person
I've ever; and not only that I also got a CD changer, Floor Mats, Tinted
Windows vinyl protective coating and a cleaning kit, now that a deal!!
all for the price of $21,840.00 plus sales tax and license and lease
fees; but he also took my 95 Accord.
Well my wife and I felt we owe you this gratefully thanks, and I will
recommend to my friends to contact your or autopedia.com.

Very Sincerely,
Mr. & Mrs. Vallejo

Sorry it took me so long to send you this e-mail.  Just wanted to 
let you know how pleased I am with my new car!!  You assisted me 
tremendously in this process, especially to help clear up all 
misunderstandings.  Mike made things extremely easy, as everything 
was handled over the phone at my convenience.  He even was correct 
in his estimate of when my car was supposed to come in!!  He was 
very accommodating regarding the future servicing of my car, 
including free pick up at my home, and a free loaner.  It was great 
having my car delivered to me right at work.  Bill was extremely 
knowledgeable, and spent time going over every detail with me.  
Great customer service.

All in all I am extremely pleased, and I will be recommending both 
your service and the Prestige dealership to everyone I know.  
I'm so glad my brother referred me to you. 

Sincerely,
C. Rien

My apologizes... Due to my own problems, it took a little longer to get
the car than I anticipated. I did in fact "seal the deal" last Thursday 
and I've been so happy, I forgot the promise I made to you to let you
know how it went.

My experience with Poway Chrysler/Plymouth/Jeep was very, very good. 
I spoke with Steve Hart there on 3/5 and we settled on a price for the 
car of invoice + $300. Then once I made up my mind exactly what color 
and the options I wanted, I let Steve know on Friday. On Monday they 
called and had located my car. In fact it was one that was just 
delivered from the factory that morning.

I stopped by in the morning on Tuesday 3/16 to look the car over. 
It still had the shrink-wrap on it and had not been prepped but it 
was the car I wanted, so I told them to put a sold sign on it.

They prepped it up over the next two days and like I said, we 
closed the deal on Thursday 3/18.

Except for 'my dragging my feet', this buying experience was exceptional. 
I would without hesitation recommend this method and Autopedia to anyone 
as a way to by a car.

Thank you sincerely for a great service.

R. Scheller

I have just returned from D & C Honda, in Tenafly, NJ, the pleased new 
owner of a  1999 Honda Civic EX - thanks to you and your service at Autopedia.

I was impressed with the speed and efficiency of your quote system, and 
especially pleased that you helped me find exactly the car I was seeking at 
a very attractive price.  Just as impressive was your personal attention 
to my  questions about the service, and the effective and direct advice you 
provided about the quotations I would receive.

Furthermore, I must thank you for introducing me to the fine personnel of 
D & C Honda, whose pleasant, professional, and efficient attention have 
also impressed me very favorably.

It's a genuine pleasure to have found a dealership that seems to place 
such a high value on their customers. I showed up today almost two hours 
before I was expected, and yet they were unruffled, accomodating, and 
businesslike in finalizing the sale and putting me on the road as quickly 
as they could.

As the Assistant Dean of a School of Business, I have fairly high standards 
and expectations when it  comes to good business practice. I have no 
hesitation in saying that those have been met to my complete satisfaction.

Please be assured I will enthusiastically recommend Autopedia to all my 
acquaintances and colleagues who may be in the market for a car.

With my thanks and regards,
K. E. Dennis

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